6 May 2021
From now on it’s possible to use the Sendcloud platform integrated with the CMS to improve your shipping process. This will save you a lot of time and offers a better customer journey.
Sendcloud is a Dutch company that helps to improve all processes in regards to shipping & order processing. We’ve made an integration with Sendcloud which helps you to save time.
Sendcloud is a Dutch company working in most European countries. Sendcloud helps companies improve their shipping process and has integrations with most courier services, including DPD, DHL, UPS and many others.
You can link your own courier contract to your Sendcloud account or benefit from the rates Sendcloud negotiated for you.
How does the integration work?
All the orders eligible for delivery will be pushed to Sendcloud. Based on automated rules, labels of your courier service of choice will be generated. You can print this label, put it on the box and it’s ready to ship!
You don’t have to manually copy/paste information anymore.
As soon as the label is generated, the order status on the Garden Connect platform will be updated as well. That saves you even more time.
Apart from saving time, Sendcloud will also help you to improve your customer communication. Every update during the shipping process is sent automatically to your customer in a branded email. This includes your own colours, logo and contact details.
The result? Customer satisfaction will increase and the number of questions posed to your customer service will decrease.
If you want to learn more, you can go to www.sendcloud.co.uk. We’re happy to help you with the Sendcloud integration, just contact your account manager for more information and to arrange a demo.
This article is written by:Robert Payne
Account Manager UK
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